USE OF OUR WEB SITE
These Terms are the only conditions applicable to the use of this website and supersede any other , unless express prior written consent of Seller. These Terms are important for both you and us as they have been designed to create a legally binding agreement between us protect your rights as a customer and our rights as a business . You represent that , when ordering , you have read and accepted without reservations the present conditions . You agree that : You will only be able to make use of the website to make legitimate inquiries or orders. You can not make any speculative, false or fraudulent orders . If we have reasonable grounds to believe that it has made an order of this kind we are entitled to cancel the order and inform the relevant authorities. He was also requires you to provide us with your correct and accurate e-mail address , mailing address and / or other contact information and acknowledge that we may use this information to contact you if necessary ( see our Statement Privacy ) . If you do not give us all the information we need, we can not complete your order. By placing an order through this website, you warrant that you are 18 years old and are legally capable of entering into binding contracts.
AVAILABILITY OF SERVICE
The items offered through this website are only available in the locations detailed in paragraph shipment .
HOW THE CONTRACT IS FORMED
This information and the details contained in this website does not constitute an offer for sale but rather an invitation to treat . There will be no contract between you and us in connection with any product until your order has been accepted by us. If your offer is not accepted and you have already made a charge to your account , the amount thereof shall be returned to him in full. To order , follow the procedure for purchase on- line and click on the ” confirm order” . After that , you will receive an email acknowledging receipt of your order ( ” Order Confirmation “). Note that this does not mean that your order has been accepted , since it is an offer that you make to us to buy one or more products. All orders are subject to acceptance by us and we will confirm such acceptance by sending you an email that confirms that the product is being shipped (the ” Order Confirmation “). The contract for the purchase of a product between us (Contract ) will only be formed when we send you the Order Confirmation. They will be under contract only those products listed in the Order Confirmation. We will not be obliged to supply any other products which may have been part of your order until we confirm the shipment thereof in a separate Order Confirmation .
PRODUCT AVAILABILITY
All orders are subject to product availability thereof and , in this sense, if difficulties arise in terms of supply , or if no longer in stock , we reserve the right to give you information about substitute products quality and equal or greater value that you can order. If you do not wish to order such substitute products we will reimburse any monies that you might have paid.
REFUSAL TO ORDER
We reserve the right to withdraw any products from this website at any time and / or remove or edit any materials or content. While we do our best to always process all orders , there may be exceptional circumstances that require us to refuse to process an order after we have sent the Order Confirmation , and we reserve the right to do so at any time, at our sole discretion . We will not be liable to you or to any third party by reason of our withdrawing any product from this website , regardless of whether the product has been sold out, remove or edit any materials or content on the website or for refusing to process an order after we have sent the Order Confirmation.
RIGHT TO CANCEL THE PURCHASE
If you are contracting as a consumer, you may cancel a Contract at any time within 7 days from receipt of shipment of your order . In this case, you will generate a voucher equal to the price paid for the products (one product ) in accordance with our Returns Policy . Your right to cancel a Contract shall apply exclusively to those products that are returned in the same condition in which you received them . It must also include all the instructions, documents and packaging products. There will be no worth if the product has been used or has been damaged , so you should be careful with / the product / s while in its possession . Please try with reasonable care of the products whilst in your possession and keep, if possible, the original boxes and packaging in case of return. This provision does not affect your consumer rights recognized by current legislation.
DELIVERY
Unless extraordinary circumstances , we will try to send the request / the product / s listed in the Order Confirmation by the delivery date set out in the Order Confirmation or, if no delivery date is not specified, in within 15 days from the date of delivery confirmation . The delay may be due to the following reasons : Unforeseen circumstances Caravan delivery. If for some reason we can not meet the delivery date , we will inform you of this and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid . Please note however that we do not deliver on Saturdays, Sundays and holidays both local and national . For the purposes of these Conditions , be deemed to have produced the “surrender” or he / the product / s have been ” delivered / s ” at the time of signing the receipt thereof in the agreed delivery address.
DELIVERY FAILURE
If we are unable after two attempts to deliver, we try to find a safe place to leave your parcel . We will leave a note explaining where your parcel is and how to collect it. If you will not be at the delivery location at the time agreed , please contact us to arrange delivery for another day.
RISK AND PROPERTY
The risk of the Goods shall be responsible from the time of delivery. You will acquire the ownership of the goods when we receive full payment of all sums due in respect thereof, including shipping costs , or upon delivery (as defined under the ” Delivery Failure ” clause ) , whichever is at a later time.
PRICE AND PAYMENT
The price of the products will be as stipulated at any time on our website , except in cases of obvious error . Although we try to ensure that all prices listed on the website are accurate , errors may occur . If we discover an error in the price of products you have ordered , we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or canceling it . If we are unable to contact you , the order will be canceled and a full refund will have already paid . We will not be obliged to supply the / the product / s to incorrect lower price ( even though we ‘ve just sent the Order Confirmation) if the pricing error is obvious and unmistakeable and could have been recognized in a reasonable manner by you as incorrect price. The prices on the website include VAT but exclude shipping costs to be added to the total amount due as set out in our Delivery Costs Guide . Prices may change at any time, but ( except as noted above ) changes will not affect orders in respect of which we have already sent a Confirmation.
Click the ” Cart ” button at the top of the page.
Fill in or check the contact information, the details of your order , shipping address and billing address.
Select the desired method of shipping or best suits your needs.
Check the box to authorize the General Conditions of Purchase .
Select your mode of payment you want.
VALUE ADDED TAX
Any purchase made through the website will be subject to Value Added Tax ( VAT) is whatever the destination.
POLICY CHANGES / REFUNDS
Returns in exercise of the right to withdraw the purchase . We have a post- sale to solve any problems with our items or shipping service , through which we try to offer a quick and efficient service to our customers. To make an exchange or refund , please send an e- mail with the subject info@silvershop-ibiza.com ” RETURN ( Order Number ) ” in your mail stating the order number , reference / l item / s you want return , the reasons for the return and all your data. can also call (0034) 971 31 00 24 to answer your questions .
How to return:
- If for any reason not satisfied with your order, you have a period of 7 working days from the date of delivery of the order, to return ( According to Article 44 of Law 7/ 1996 of 15 January spatial retail amended by Law 47/2002 of 19 December. ) .
- After communicating his desire to make the refund via mail , we will indicate the address to which to send the packet .
- You must send us the package in perfect condition and in their original packaging, including labels … The return shipping costs incurred in returning a product are paid by the customer . It is very important that you return the product / s return perfectly packaged . If products are damaged due to improper packaging not accept the return . Never USED items will not be accepted . Nor is the return of any item that is delivered sealed admitted if they lack the original seal . In these cases the order is returned to the client , and may require the customer to get to the payment of all expenses incurred for such damage.
Once we receive the merchandise in our stores and after reviewing the article will be contacted if you are entitled to a refund , and if everything is correct , proceed to make a worth for the value of the item or returned items. If the Payment Mode selected in original order had been refund , the cost of this reimbursement will be provided to the customer, that is, under no circumstances paid back to the client, either in the form of voucher or any other item . The resulting Voucher may be used when the client sees fit , not having any expiry .
A single coupon that will be available to the customer for use when deemed appropriate would be issued.
No such exchange or return products that are not in the same condition in which you received it , or have been worn beyond simply opening the product.
Returns of defective products. In cases where you consider that at the time of delivery the product does not comply with the provisions of the Contract:
- You must contact us immediately , please send an e- mail with the subject info@silvershop-ibiza.com ” DEFAULT ( Order Number ) ” , indicating in its mail order number , reference / l / Keyword s that considered bad or wrong , the reasons for return ( defects or problems seen ) pictures of the problem if needed and all your data . can also call (0034) 971 31 00 24 to answer your questions .
Please return the item using or including their original boxes, instructions , documents and wrappings that may accompany it .
You may return the product by delivering at home send a messenger .
Proceed to carefully examine the returned product and will notify you by e- mail within a reasonable period whether any refund or replacement thereof ( if any) . The refund or replacement item will be made as soon as possible and in any event within 30 days from the date we send you an email confirming that appropriate refund or replacement item not as if this was possible .
The amounts paid for products that are returned because of some defect or defect , where one exists , will be refunded in full, including delivery charges incurred to deliver the item . We will refund in the same form of payment that was used to pay for the purchase .
This excludes the rights recognized by the legislation.
LIABILITY AND DISCLAIMERS
Our liability in connection with any product purchased on our website is strictly limited to the purchase price of such Product. Nothing in these Terms shall exclude or limit in any way our liability : In case of death or personal injury caused by our negligence; In case of fraud or fraudulent misrepresentation ; or in any case in which it would be illegal or unlawful for us to exclude or limit, or attempt to exclude or limit our liability . Notwithstanding the provisions of the preceding paragraph and to the extent permitted by the law, and unless these Conditions otherwise provided , we accept no liability for indirect losses which happen as a side effect of the loss or major damage , arising in any way, and whether caused by tort (including negligence ), breach of contract or otherwise , even if they were foreseeable, including but not limited to the following : loss of income or revenue ; loss of business; loss of profits or contracts, loss of anticipated savings; loss of data; and loss of management time or office hours. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information is produced, do not warrant the accuracy and security of information transmitted or obtained through this site, unless stated expressly provided otherwise herein. All product descriptions , information and materials contained on this site are provided “as is where is” and without warranties express, implied or arising otherwise guarantees. To the extent possible as permitted by law, we exclude all warranties leaving than those warranties which can not lawfully be excluded against consumers. The provisions of this clause do not affect your statutory rights as a consumer , nor your right to cancel the contract.
INTELLECTUAL PROPERTY
You acknowledge and agree that all copyright , trademark and other intellectual property rights in all material or content supplied as part of the brand website we are at all times to us or our licensors for your use. You may use this material only in the way it is expressly authorized by us or our licensors for your use. This does not prevent you using this website to the extent necessary to copy the information on your order or Contract details.
WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. By using this website , you agree that the majority of communication with us will be mainly electronic . We will contact you via email or we will provide information hanging notices on this site . For contractual purposes , you agree to this electronic means of communication and acknowledge that all contracts, notices , information and other communications that we provide to you electronically comply with legal requirements to be written . This condition does not affect your statutory rights.
NOTICES
We can either send communications to e -mail or to the address provided by you when placing an order. It is understood that the notifications have been received and properly served 24 hours after an e-mail , or three days have been sent after the date of posting of any letter . To prove that the notice has been made, will be sufficient to prove, in the case of a letter , which had the right direction, was properly sealed and that was duly delivered in the mail or in a mailbox, and in the case of an email that the same was sent to the email address specified by the receiver.
WARRANTY
Defects or damage due to incorrect use or handling of the material or wear caused by normal use of the same , are not included in this warranty. The shortages in the functionality of the items, due to limitations of design thereof, are also excluded from coverage under this warranty. See expert advice from our customer service.
TRANSFER OF RIGHTS AND OBLIGATIONS
The Contract between you and us is binding on you and us and on our respective successors and assigns . You may not transfer , assign, charge or otherwise dispose of a Contract , or any of the rights or obligations arising under it to them, or for you , without our prior written consent. We may transfer, assign, charge , sub-contract or otherwise dispose of a Contract, or any of the rights or obligations arising under it for us or for us , at any time during the term of the Contract. For avoidance of doubt, such transfers , assignments , liens or other transfers will not affect the rights you have as consumers recognized by law or canceled , reduced or otherwise limited warranties whether express or implied, that we could have them bestow.
EVENTS BEYOND OUR CONTROL
We will not be responsible for any failure or delay in performing any of our obligations under a Contract that is caused by events outside our reasonable control ( ” Force Majeure Event ” ) should control . The Force Majeure Event includes any act , event , lack of exercise , omission or accident beyond our reasonable control and includes in it’s particular (without limitation) the following : Strikes , lockouts or other industrial action. Civil commotion, riot , invasion , terrorist attack or threat of terrorism , war ( declared or was not) or threat or preparation for war. Fire, explosion, storm, flood, earthquake, subsidence , epidemic or other natural disaster. Impossibility of the use of railways, shipping , aircraft, motor transport or other means of transportation , public or private. Inability to use public or private telecommunications networks . Acts , decrees , legislation, regulations or restrictions of any government . Strike, failure or accidents of maritime or fluvial transport , postal or other transportation . It is understood that fulfilling our obligation under any Contract shall be suspended during the period that the Force Majeure Event continues, and we will have an extension in the time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure or to find a solution by which we can fulfill our obligations under the Contract despite the Force Majeure Event.
DISCLAIMER
If during the term of a Contract , we stopped insist upon strict performance of any of its obligations under it or any of these Terms , or if we stopped exercise any of the rights or remedies that we were entitled to exercise or filing under this contract or these Conditions shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. Waivers to do to enforce shall not constitute a waiver by us of any subsequent default . No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the paragraph on Notices above .
SEVERABILITY
If any of these Conditions or any provisions of a contract they were they held invalid , illegal or unenforceable in any action by the competent authority , be severed from the remaining terms and provisions shall remain valid in so far as permitted by law.
ENTIRE AGREEMENT
These Terms and any document expressly referred to in them represent the entire agreement between you and us relating to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between you and us, whether oral or written . You and we acknowledge agreeing to enter into this Agreement without having rely on any statement or promise made by the other party or which may be inferred from any statement or written in the negotiations between the two prior to such Contract except that which is expressly referred to in these Conditions. Neither you nor us shall have any remedy in respect of any untrue statement made by the other party, orally or in writing , prior to the date of the Contract (unless such untrue statement had made fraudulently ) and the only recourse available to the Moreover be for breach of contract as provided in these Conditions.
OUR RIGHT TO VARY THESE TERMS
We have the right to revise and amend these Terms at any time. You will be subject to the policies and Conditions in force at the time that you order products , unless by law or governmental authority we should make changes to those policies, Terms or Privacy Statement , in which case any changes also affect orders previously placed by you.
APPLICABLE LAW AND JURISDICTION
Contracts for the purchase of products through our site will be governed by Spanish law. Any dispute arising from or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts and tribunals . If you are contracting as a consumer , nothing in this clause shall affect the rights recognized as such applicable law.
